Cash Bases Ltd

"Just a quick note to thank you for the work you have undertaken with the sales team over the past few months.

I selected TLSA based on the quality of your proposal. You produced a program that demonstrated clear insight into our transformation vision and the challenges facing our team,  when others were suggesting either standard packages or were doing little more than regurgitating my own thoughts.  By adding your own views and experience, and challenging my own biases, I believe you added value, and produced a proposal to take our business forward rather than a proposal to secure an order for training.

Now we are some months in I can see where there has been effect and where we have further work to do. A you know we are engaged in very long sales cycles and at this early stage it is difficult to quantify in  sales figures but that I am sure will come.  There has definitely been a change in the approach to key accounts from the whole team. Individual responses have ranged from fully embracing the concepts and comprehensive account planning to more subtle changes in meeting preparation but there has been a definite shift in focus from a product based response methodology to a more proactive, planned, conceptual and business based approach.   We are now more engaged at more senior levels in many projects than we were and new projects are being better planned from the outset which will I hope shorten the sales cycles a little going forward. Being equipped with some of the tools we worked on has also made sales meetings and updates far more focussed and productive enabling us to shorten the time allocated for our weekly updates. 

As you are aware, we are now part of a larger organisation and I am actively engaging key stakeholders in the new organisation to work with you to help us pull together what is now a global sales organisation. I can think of no better endorsement than wanting to continue to work with you as our challenge, our reach, and our sales continue to grow."



Steve Roys
Sales Director

Equal Lives

“The service we received from TLSA was really good. They were very prompt in scheduling in time for us to look at the simulation packages, as well as responding to any queries we had. They’re not pushy. They give you time to think about it. Once you purchase the packages, they are with you within a matter of days. They follow up with you to see how things have gone and you’re never forgotten.”

Amanda Nelson
Head of Engagement

Static Systems Group PLC

"We asked TLSA to prepare a bespoke programme, aimed at developing excellence in an already high-performing team. The quality of the material and Brett’s exceptional delivery exceeded our expectations. Moreover it continues to really make a difference in our business, day in, day out. 100% recommended!"Static Systems Testimonial

Peter Ball
Commercial Manager

Agility Chemical Logistics

"Thank you TLSA for running the recent Solutions Selling course – there is no doubt that it was a huge success with our team and has really challenged them both personally and as a team about how we prepare and approach the sales cycle. The feedback has been excellent without exception. The highly interactive style meant that everyone was involved which was a great testament to you when you consider the range of personnel and the involvement from our European offices where English is not the first language. Designing the case studies specifically to our industry brought all the training to life and the use of role play actors no doubt made it feel real and certainly more memorable, albeit it daunting at some times!

Thank you once again for your support. The challenge for us is now how to build on the course and take the learning into our Solutions approach. We look forward to working with you again in the future."

Malcolm Cossey
European Business Development Director

Goodman Masson

"The Experience®, now a registered trademark, is formal recognition of the uniqueness of our working environment and employee engagement philosophy...It is also the framework through which our people professionally develop. And for this I must thank TLSA who have played a crucial role in building our training and development programmes.

At the recent Recruiter awards where we won ‘Best Recruitment Company to Work For’ the judges commented on “the great support that TLSA offers Goodman Masson in achieving their business and strategic objectives”. Fabulous recognition of their contribution to our success. We are now the largest we have ever been."

Guy Hayward
Chief Executive

EA Consulting Group

“We have used TLSA for the last few years in a variety of tasks, including profiling and workshops with the main board, training and improvement of our sales team and general advice with recruitment and team building. We have always been delighted by the quality of service, attention to detail and end result achieved, hence we have no hesitation in recommending TLSA.”

Andrew Walker FCA MBA
Chief Operating Officer

Major High Street Bank

"Developing customer advocacy and having our customers at the heart of everything we do is exceptionally important to our business.  We started working with TLSA in 2012 as we wanted to deliver a training programme that would enhance the skills and knowledge of colleagues to really understand what it takes for our customers to become real advocates of our business. TLSA, in partnership with our Learning and Development Team designed and delivered a bespoke training solution that fitted perfectly with our needs and business objectives.

The programme has inspired colleagues to understand and embrace the key elements of customer advocacy and is testament to the impressive knowledge and experience that Brett and the TLSA team have brought during the development and delivery of the training."

Chris Larmer
Head of Customer Advocacy and Acting Head of Marketing

The Institute of Sales & Marketing Management (ISMM)

"In a competitive market, TLSA have the ability to not only intervene effectively, but to challenge the marketplace and add consultancy and expertise to every level of the sales process."

Ben Turner
Head of Sales


"From the start we saw the training as a partnership between us as clients and TLSA as suppliers.  This theme has flowed throughout the development of the programme, training content and review after the initial courses.  The result was an excellent programme consisting of ‘Sales Development’ and ‘Sales Leadership and Management’ courses.  Brett is able to bring to this his personal knowledge and experience.  Of particular value to attendees is his personal experience in balancing both sales and delivery – a key need for our business model.

We look forward to seeing the business grow as a result."

James Clarke
Science and Business Development Manager

Merial Animal Health

"The training of the sales teams at Merial Animal Health Ltd has been very successful, having had BESMA Sales Professional winners over several years. As National Sales Training Manager and Learning and Development Manager I used TLSA International’s training course materials for self-delivery.

The company has an exceptional portfolio of very professional products including the Skill Accelerator coaching packages which would benefit many organisations. The content is both very good and a cost effective option.

The team at TLSA International work diligently to understand an organisation’s particular needs. They very successfully worked closely with us tailoring to our specific needs in other areas including Customer Surveys and Manager Development."

Tony Jones
National Sales Training Manager