Testimonials

Testimonials

Luxottica Group

"We started working with TLSA in 2010 and they have consistently delivered excellent results. Their approach was to really understand our business and tailor the training solutions to our industry, culture and specific requirements. The bespoke training perfectly fitted with our needs and business objectives.

A blend of classroom, role plays computer simulations and follow up in the field all designed around  our objectives delivered a compelling learning experience  which all delegates could immediately relate to.

The Essential Selling Skills and Trusted Business Partner modules developed by TLSA are now part of our induction process for all new sales focused employees.

Their individual approach has been successfully delivered across our sales and leadership teams generating a real return on investment.

TLSA have strengthened our sales process and helped us identify key training requirements. Their training solutions have proved invaluable in driving performance through leadership and coaching skills."

Stuart Graham
National Training Manager

Virgin Money

“TLSA International have been our strategic partner in our exciting Sales through Service Journey since December 2010.

It was important to me that we didn’t just deliver a traditional sales training package but a transformational programme which inspired and up skilled our colleagues to truly identify and exceed our customers needs. Brett is quite rightly recognised as a Sales Leadership Industry Expert and he (together with his specialist team) have been instrumental in our business successes. TLSA working in partnership with our Learning and Development Team reviewed existing capability and then co designed and delivered the new processes, skills and behaviours required to create the foundations for significant long term cultural and performance growth. Thank you TLSA for helping us improve our business for our colleagues and customers.”

Heather Lauder
Director of Customer Services

Sollis Partnership Ltd

"TLSA opened our eyes to a whole new way of doing sales development. Because of their involvement we now recognise that there is a ‘science’ to the process as well as an ‘art’. As a result our mindsets have been shifted and we are now armed with a new set of skills and methodologies that can only bring us rewards in the future." 

Nigel Slone
Managing Director

Luxottica Group

"We sought a team to assist us in bringing local selling excellence to our organisation, and found the market saturated with theorists and idealists. Beyond the rhetoric, only TLSA seemed to articulate how they would get to the root of our challenge fast and deliver exactly what we needed. Our instinct was right.

Our consultant Brett Lyons lent invaluable insights into how to better recruit, develop and retain good people, and then committed to working with us as though he worked for us. With Brett's support, we unplugged our sales force from the organisation and looked to improve the way we did everything, starting with our approach to sales management.

A testament to the good people in our organisation today, in the first weeks of 2012 we have begun to see unprecedented growth and, although hard to quantify, I'm certain our position is markedly improved for Brett and the TLSA team involvement."

James Gotch
Sales Director

Phonak

"Wow. I absolutely cannot fault your organisation, support and perseverance when it came to helping me push management to let me on the course.  I can honestly say, after 3.5 years of pushing for further training and development, the course has been the single most effective thing I have ever taken part in.

Every single aspect of the course appealed to me and inspired me to the nth degree. I struggle to find consistency in my role with varying support and I would one day like to be educating others on a similar topic.

I have the upmost respect for your organisation and absolute admiration for everything Brett has achieved and carried out.

I can't thank you enough - I wish I had a day on it a month to keep me on track."

Gemma Angharad Morris BSc
Sales Manager - Private Sector

Man and Machine

“Man and Machine Ltd are a reseller of design software and getting the most from our sales personnel was always an uphill struggle. Man and Machine engaged with Brett Lyons and his team at TLSA to look at ways to enhance the sales team. We soon discovered that it was not just the sales team that needed enhancing but how the sales people were managed. Through an intensive training session, Man and Machine have learnt how to coach the sales people in a structured manner that has helped to not only to increase sales performance and morale but has given us the tools to develop better leadership skills.”

Steve Reed
Business Development Manager

Goodman Masson

"From the outset you were hugely impressive...what struck me was your desire to ask questions and understand exactly who we are as a business and exactly what we needed. Without TLSA...our success would have been very different...our client base grew by 15% in 2011 and our staff attrition of less than 10% is a direct result of having a fully engaged team."

Guy Hayward
Chief Executive

The Economist Group

"I have attended many sales training events in my career and this was the best."

Sales Conference Attendee
The Economist Group

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